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Terms & Conditions

UnderWunder® General terms and conditions for sales and delivery

Article 1. General

1.1 The sale and delivery terms are described in these general terms and conditions of UnderWunder®, a European registered trademark of Urifoon B.V., with its registered office at Mennonietenbuurt 29, 1427 AX in Amstelhoek.
1.2 The delivery terms and conditions apply to all UnderWunder customer orders made by post, telephone and/or on-line.
1.3. Customer is understood to mean: Any natural or legal person who enters into a sales agreement for the delivery of products, as well as those on whose order and account services are provided.
1.4. UnderWunder shall have the right to change the general terms and conditions for sales and delivery at all times.
1.5. By placing an order, the customer accepts the general terms and conditions for sales and delivery.
1.6. For all our publications, the following applies: Changes in selection, implementation and pricing, sold out and obvious printing errors will be reserved.

Article 2. Prices and offers

2.1. The prices for the products are in Euros and include VAT.
2.2. The offers are only valid during the promotional period and for so long as supplies last.
2.3. The offers do not apply to orders that have already been placed.

Article 3. Ordering, payment and delivery

3.1. An order must be confirmed by UnderWunder in writing or by e-mail.
3.2. Payment can be made by iDeal, advance payment by bank transfer, or by credit card.
3.3. The product will be sent once full payment has been received.
3.4. The delivery time, depending upon stock levels, will be a few working days, counted from the receipt of full payment.

Article 4. Exchange and returns

4.1. The UnderWunder guaranteed return policy is 14 working days, counted from the date the order is dispatched.
4.2. A return shipment must be returned in pristine condition, packed in the original packaging and with prepaid postage; along with the original invoice.
4.3. Unstamped returns will not be accepted by us or set off against the appropriate dispatch rate.
4.4. Refund will take place within 10 working days.
4.5. The right to return does not apply to products that cannot be taken back due to hygienic reasons.

Article 5. Guarantee

5.1. A guarantee of 3 months under normal use is applicable to all UnderWunder products.
5.2. Claims on the guarantee are to be made in writing via the return form.

Article 6. Privacy

6.1. Your address information will be retained by us in accordance with the Wet Bescherming Persoonsgegevens (In English - the Data Protection Act). We will not provide your information to third parties. As a customer, we can inform you about changes and offers.

Article 7. Copyright

7.1. Without express, written permission, use of our text and images is not permitted.
7.2. Violation of this copyright will result in legal action.

Article 8. Other

8.1. Where these general terms and conditions for sale and delivery are not sufficient, the Urifoon B.V. general terms and conditions for sale and delivery are applicable.

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